All,
There is an issue in Microsoft Word that is currently impacting a large number of people globally. If you are unable to open a “Word Document and get an error message that “Word experienced an error trying to open the file”. Please use the following work around until Microsoft issues a permanent bug fix. This issue may also impact PowerPoint and Excel documents as well.
- Create new Microsoft Word document.
- Select File on the top menu bar.
- Select Options on the left hand side of the screen.
- Select Trust Center on the left hand side of the screen.
- Select Trust Center Settings
- Select Protected View on the left hand side of the screen.
- Uncheck all options on the Protected View settings and click OK.
After performing the above steps, you should not be able to open Word documents. If you continue to experience an issue, please let us know.